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Why Most AI Pilots Fail (and What to Do About It)

Full name
11 Jan 2022
5 min read

Every week there is another headline about artificial intelligence transforming an industry. Behind the scenes, most projects never make it past the pilot stage.

Studies from Gartner and McKinsey put the failure rate at around 70 to 85 percent. The problem is not usually the algorithm. What works in a lab often cannot survive the leap into the messy, costly, and regulated world of real operations.

Why Pilots Fail

  1. Data gaps
    AI models are trained on curated, high quality data. Real world data is messy, incomplete, and always changing.
  2. Hidden costs
    Pilots look cheap because they run on a small scale. Once traffic grows, cloud bills spike. Compliance, monitoring, and guardrails add new costs that were never planned for.
  3. Workflow friction
    Even if the AI is accurate, adoption stalls when it slows people down. Doctors, bankers, and factory operators do not have time for tools that add friction.
  4. Governance roadblocks
    In healthcare, finance, and other regulated industries, projects stall without clear approvals, audits, and explainability.
  5. No owner
    Many pilots are experiments without a real business sponsor. When the demo ends, the project has no one to carry it forward.

Stories That Show the Pattern

  • Healthcare misstep: IBM’s Watson for Oncology cost over 60 million dollars at a major cancer center but never treated a single patient. The tool could not integrate into existing workflows and its recommendations were often unsafe.
  • Healthcare success: In Denmark, an AI system for mammogram screening reduced radiologist workload by a third and caught more cancers. It worked because it fit into existing tools and processes.
  • Trust broken: A mental health app tested AI written responses to user messages. People rated the messages as higher quality, but once they found out the words came from a machine, trust collapsed and the project ended.

What Success Looks Like

The projects that survive share three qualities:

  • Applicability: They solve a real problem with a clear business or human outcome.
  • Deployability: They run reliably in the environment where people actually use them.
  • Sustainability: They scale without runaway costs or compliance risks.

How to Improve the Odds

  • Start with a business metric that matters, not just what a model can do.
  • Involve the people who will use the system early. Adoption depends on trust.
  • Treat governance as a design requirement, not an afterthought.
  • Budget for the full costs of scaling, including compliance and monitoring.
  • Use TAHO to avoid high cloud bills and unmanageable operating costs.

The Bottom Line

Most AI pilots fail not because the technology is weak, but because the bridge from lab to production was never built. The projects that succeed focus less on flashy demos and more on viability. That means AI that is applicable, deployable, and sustainable in the real world.

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